This garage door situation was involving a Wayne Dalton Garage Door where the cables came off the drums. Most likely this happen due to an obstruction of the doors travel and likely while it was moving upwards. It is evident in the pictures where you see the household belongings are touching the tracks. It also caused other problems like the hinges to come undone. The end result was that we put the door back on track and adjusted the opener force settings on a LiftMaster chain drive garage door opener to avoid this from happening again. Please call 1-800-401-9155 for questions about our service. :-)
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Pepperwood townhome community, Anaheim California.
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This is the area most people see of the complex, the driving area and all the garages. Don't be fooled, it is a beautiful complex.
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The cross street of Pepperwood in Manzanita
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The garage door from the outside.
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Hey close up view of the garage door to be repaired. Can you see the cable sticking out of the side?
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This is a reinforcement bracket custom-made for a Wayne Dalon steel sectional garage door
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When you get inside you can see some of the effects of the collateral damage that occurred as a result. This also was repaired.
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Here you can see the cable coming off the tram on the right-hand side of the garage door torsion assembly.
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This is the left side of the garage door torsion assembly where the cable came off the drum. Do you also notice the vice grips?
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This garage door still has spring tension, which is why the vice picture used. That was to help the homeowner get the garage door down.
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When you look closely you can see homeowners personal items touching the tracks of the garage door.
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These personal belongings may have stopped the doors travel and cause the cables to come off the tracks.
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Here is the completed garage door repair. You see the garage door is open and fully functional.
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This job in part was caused by the garage door opener.
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The first adjust the settings were too high to start with.
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A lower setting on the garage door opener force adjustments can mean the door stops before it comes off track again.
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Close up of the model number for this Liftmaster chain drive garage door opener.
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One more picture as were leaving the Pepperwood complex here in Anaheim California.
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Another happy customer and finish the job by a quality garage door company.